Access to healthcare has become more flexible recently, and the University Medical Center of El Paso offers virtual visits to make care more convenient for patients. Telehealth services allow patients to connect with their providers without traveling to a clinic, saving time and improving accessibility.
What Are Virtual Visits?
Virtual visits at UMC are private, secure appointments conducted online using a smartphone, computer, or tablet. These visits allow patients to speak directly with their provider from the comfort of home, helping reduce travel time, wait times, and scheduling challenges.
Telehealth can be especially helpful for routine follow-ups and non-urgent concerns. Often, patients can receive care without needing an in-person appointment. While not all specialists currently utilize telehealth, virtual visits are available with several specialists, depending on the type of care needed. Patients can ask about this option when scheduling their appointment, and UMC staff can help determine if a virtual visit is appropriate.
What Can Be Addressed Through Telehealth?
Virtual visits may be recommended for several types of appointments, including:
- Lab result reviews
- Imaging result discussions
- Referral requests
- Medication follow-ups
- Medication refills
These services help patients stay connected with their care team and manage their health more efficiently.
How Virtual Visits Work
Patients can request a telehealth appointment when scheduling their visit. If the appointment is appropriate for virtual care, patients will receive a text message with a secure link to join the visit at the scheduled date and time.
To participate, patients must:
- Be located in the state of Texas during the appointment
- Have access to a smartphone or computer
- Have internet or data access
- Allow camera and microphone access during the visit
These requirements help ensure providers can see and hear patients clearly and provide appropriate care.
Benefits of Virtual Care
Telehealth offers several advantages for patients, such as:
- Visits from the comfort of home
- Avoiding traffic and transportation challenges
- Reduced wait times
- No need to stand in registration lines
Patients interested in telehealth services can request a virtual appointment when scheduling with their provider. To learn more or schedule an appointment, call (915) 790-5700.
It is important to monitor your health regularly to prevent, detect, and manage potential risks. At University Medical Center of El Paso (UMC), our health professionals are here to support your overall well-being. Call (915) 521-7979 today to schedule an appointment, or visit umcelpaso.org to learn more.
