Meet Roxanne Garcia, a dedicated Patient Access Associate at University Medical Center’s new Urgent Care-Eastlake location. As one of the first team members patients encounter, Roxanne is committed to making each visit as smooth and efficient as possible, helping families and individuals feel cared for from the moment they walk through the door.
Roxanne’s role is crucial in ensuring that patients are quickly guided to the right area of care, whether they need immediate medical attention or specialized services. Her attention to detail and friendly approach help minimize wait times and reduce stress, allowing medical staff to focus on delivering timely treatment.
UMC recognizes Roxanne for her dedication and thanks her for embodying the values of excellent patient service. Team members like Roxanne help make UMC’s new Urgent Care-Eastlake a trusted place for the community to receive prompt, quality care close to home.
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