At University Medical Center of El Paso, patient safety and quality care are our highest priorities. That commitment is reflected in our performance on the 2025 Leapfrog Hospital Survey, widely recognized as the nation’s gold standard for evaluating hospital quality and safety.
What is the Leapfrog Hospital Survey?
The Leapfrog Hospital Survey is an annual, free assessment of hospitals across the U.S., measuring safety, quality, and efficiency in both inpatient and outpatient care. It helps patients make informed choices and encourages hospitals to maintain the highest standards in everything from maternity care to intensive care units.
Leapfrog’s ratings cover a wide range of areas, including patient rights, preventing harm, medication safety, and specialty care.
Key Achievements at UMC of El Paso
Our hospital earned high marks across multiple categories, demonstrating our commitment to safe, effective, and equitable care:
- Patient Rights & Ethics: Achieved the standard in billing ethics and responding to never events, ensuring transparency, accountability, and support for patients and families. Considerable achievement was recognized in informed consent and health care equity.
- Preventing Patient Harm: Achieved the standard in nursing and bedside care, leadership to prevent errors, staff teamwork, and hand hygiene. Our nurse staffing levels and commitment to training are designed to provide top-notch care every day.
- Medication Safety: Fully met national safety standards in electronic medication ordering, medication reconciliation, and safe administration.
- Specialty Care: Critical care patients are supported by specially trained doctors, including intensivists available around the clock.
- Maternity Care: Outstanding results in delivering very-low birth weight babies, low C-section and episiotomy rates, 100% newborn jaundice screening, and complete prevention of blood clots in cesarean deliveries.
These results show that University Medical Center of El Paso not only meets national safety and quality standards, but often exceeds them, offering patients and families confidence in the care we provide. At UMC of El Paso, we are proud that our results demonstrate excellence in safety, compassion, and quality care.
Stay connected with UMC El Paso’s events, initiatives, and community recognitions. Visit UMC Foundation to learn more, register for upcoming events, or celebrate our latest achievements.
